Frequently Asked Questions
State Requirements Questions
What are the Continuing Education requirements?
Real estate appraisers are required to take 28 hours of CE every two years. Up to 14 hours of CE can be completed online. However, the 7 hour USPAP Update course cannot be taken online.
Are there any specific courses required?
A real estate appraiser is required to take one 7-hour USPAP Update course as part of their 28 hours of CE. Nebraska students are not permitted to take the USPAP Update online.
Who do I contact if I have questions about my CE requirements?
Nebraska Real Property Appraiser Board
402-471-9015
http://www.appraiser.ne.gov
Course and Registration Questions
Are the courses approved for credit?
Yes, all of our courses are approved for credit.
What is the cost of the course(s) and what methods of payment are accepted?
The cost of each course is located in the course catalog. You may pay using all major credit cards (Visa, MasterCard, Discover, American Express).
Is it secure to send my credit card information over the internet?
Yes. We use a secure site because credit card transactions are very sensitive in nature.
What is your refund policy?
Moore Appraisal Education students who purchase an online class may cancel within 10 calendar days after the date of enrollment and as long as the course has not been completed. To request a refund, contact our online training partner Hondros Learning at support@fastclass.com or 1-866-455-3278 Monday through Friday 9:00am - 7:00pm ET, Saturday 10:00am - 3:00pm ET, Closed Sunday.
How do I get a username and password? What do I use it for? What should I do if I forget it?
During the registration process, you select your own username and password. It should be something that you can easily remember. You will use the same username and password each time you log in to access your course(s). This information is entered in the returning students section on the home page of the website. If you forget your username and password, you can either email support@fastclass.com or call 1-866-455-3278.
Can I take the course from various locations and computers?
Our courses are set up for students to access their courses from any computer that is compatible.
How does a course work?
You take the course at your own pace and on your own time. You can take the course in small increments or all at once. If you exit out of the course, then log back in at a later time, you start back in the lesson that you had been taking.
How long will it take me to complete a course?
Each course has been approved for a specific number of hours. Depending on the pace you review the course, it may take you less or more time to complete the course.
How long do I have access to the course?
You have access to the course for up to six months from purchase.
Can I use the course for review when I'm done?
Yes. You can simply log into your account to access the course.
Can I print any of the course material for future reference?
No. The course is entirely online, so you are unable to print any course materials.
Who do I contact if I have questions about the courses?
For support questions/comments/concerns, please contact our online training partner Hondros Learning:
Monday-Friday, 9:00am - 7:00pm ET
Saturday 10:00am - 3:00pm ET
Closed Sunday
Call 1-866-455-3278 or email support@fastclass.com
Course Completion Questions
What is required to complete the course?
You need to review all of the course content and pass the final exam.
How do I receive my course completion certificate?
At the end of the course, you are able to print a copy of your completion certificate. You will need to keep this completion certificate in your files for license renewal.
How do my hours get submitted for CE credit?
Students must submit a copy of the course completion certificate to the Nebraska Real Property Appraiser Board (NRPAB) to verify compliance with the education requirements. The original course certificates you receive upon completion of a course should be maintained by you and submitted to NRPAB should the licensee be audited. Failure to prove completion of the requisite education could result in a fine, suspension, or revocation of a license.
System Requirements Questions
Do I need to use a PC to take the online course? What if I have a Macintosh?
For the best experience taking our courses, we highly recommend using a PC instead of a MAC. However, if you still want to use a MAC, you will need the latest version of Internet Explorer as well as the latest version of the Macromedia Flash Player.
Can I take this course with the AOL browser?
No, you cannot. We suggest that you use another browser while signed on with AOL. To do this, log in to AOL and minimize the program. While still connected to the internet, click on the START button in the lower left hand corner of your screen. Click PROGRAMS, then click INTERNET EXPLORER, the program icon will have a blue "e".
Do I need to have sound on my computer to take these classes?
While sound is another feature of our courses, it is not necessary for a customer to have sound in order to learn the course material or complete the course. All information played in audio is also displayed in text by the course player.
What happens if I get disconnected from the internet?
If you get disconnected from the internet, you will need to log back into your account. In this case, you will return to the lesson you were working on.
What happens if I have technical difficulties during the course?
You can contact our online training partner Hondros Learning:
Monday-Friday, 9:00am - 7:00pm ET
Saturday 10:00am - 3:00pm ET
Closed Sunday
Call 1-866-455-3278 or email support@fastclass.com
| 
